Defective product

Have you received a defective product or has a product suddenly stopped working properly? Then let us know here so that we can exchange the product. After submitting this form, you will receive a reply within a short time with an RMA number and the next steps.

We need the following information from you so that we can prepare a warranty exchange:

• Order/invoice number
• Item number
• article description
• Detailed description of the fault
  (if necessary, also send images by email to: info@sedusia.ch)